SecureRights Privacy Policy

Secure Rights (hereinafter "we" or "us") is an independent third party verification service that is dedicated to combating fraud and protecting personal information. When consumers seeking financial products and services submit their information through websites prominently displaying the Secure Rights logo, Secure Rights verifies this consumer information and uses that information only in accordance with this privacy policy. Secure Rights also provides a mechanism for consumers to report fraud or unauthorised use of personal information. If you have questions or concerns about this Privacy Policy, you should contact Secure Rights by going to the "Contact Us" page on the Secure Rights website at

Your privacy is important to us. We understand that in seeking information on a mortgage product or service you are entrusting us with your personal financial information. Secure Rights was created with consumer protection as a primary goal, and under no circumstances will we sell or share your personal information except as authorised by you or as required by law. This Privacy Policy describes how we use personal information that you submit to us through a website or advertisement displaying the Secure Rights logo, how that information is protected, and what safeguards are available to you if you believe that your personal information has been misused.

1. Who We Are. Secure Rights is a third party verification service dedicated to protecting consumers from fraud and the unauthorised use of their personal data. We work with other businesses displaying the Secure Rights logo such as the one from whose website you were transferred to get to this site. We provide a secure platform for these businesses to manage and oversee the collection and transfer of consumer information. Secure Rights verifies information submitted through its system by individual consumers seeking information on financial products and services from the businesses that provide them.

2. Information We Collect. When you inquire about financial products or services through a website or advertisement displaying the Secure Rights logo, you may be asked to enter personal and non-personal information. You may need to provide personal and financial information such as your name, phone number, e-mail address, income and other financial information. Secure Rights will never request or collect sensitive personal data including medical/health conditions; racial or ethnic origin; political, religious or philosophical beliefs or affiliations; trade union membership or sex life. We will not sell or share any personal information about you or with any other third party except as we have notified to you, authorised by you, to financial product and service providers who are participants in the Secure Rights system for the purpose of providing the product or service you are requesting, or as may be required by law.

Secure Rights' technology also tracks aggregate information about how our system is being used, including anonymous user information, the number of visitors to our system sites, dates and times of visits and unique IP identifiers of the computers that communicate with our system. We use cookies, which are small text/data files placed on your computer by a web browser for these purposes, but not to collect any personally identifiable information about you. You can disable cookies from your computer by following the instructions at but if you do not accept incoming cookies then the performance of our website on your system may be affected or not work at all.

You may also contact Secure Rights through the "Contact Us" feature. Participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us. In the "Contact Us" form, we may ask you for personally identifiable information such as your name, postal address, email address, etc. This information will not be sold to any person or organisation. However, your information may be shared with other parties relevant to your enquiry through Secure Rights to help resolve any issues you report to us. This is also the case if you file a complaint form through Secure Rights, as described below, to report possible fraud or misuse of your personal information.

3. How Your Information is Used. When you make an enquiry about a mortgage product through a website or advertisement displaying the Secure Rights logo by entering your personal information and clicking on the "Submit" button, you are authorising Secure Rights to share your enquiry and your personal information with other businesses who participate in the Secure Rights system. Your personal information may be checked against third party databases such as the insolvency database maintained by the Insolvency Service and the postcode and address database maintained by Royal Mail Group plc as well as businesses who provide financial products or services that match your enquiry. Your personal information submitted to us by you may be transferred confidentially to another company in our group in the USA for these purposes. We will ensure that appropriate and adequate security measures are in place to keep your personal data confidential and secure. Financial institutions who subscribe to our system compete for the opportunity to provide financial products and services that matched your enquiry. By submitting your information to us, you are also authorising these businesses to contact you directly by e-mail and telephone with information about the products or services they offer.

Your information will not be shared by Secure Rights with other third parties or for any other purpose than that mentioned in this privacy policy. However, you should be aware that we have no control over how other businesses with whom we share your information may use it or whether they will sell or share your information with third parties. You should also be aware when you enter your information through a website or advertisement displaying the Secure Rights logo, that website's servers may be managed and operated by a business over which Secure Rights has no direct control. Consequently, these businesses, such as the one from whose website you were transferred, may have direct access to your information. Although Secure Rights strongly encourages the members of its network who participate in the Secure Rights system to adopt responsible approaches to online marketing, Secure Rights is not responsible for the information practices of these businesses or their partners. The collection, use, and disclosure of information by these business and their partners who may have access to your personal information are subject to their respective privacy policies, which may differ from the Secure Rights policy. Before you enter your personal information through this website, you should also consult the privacy policy of the business from whose website you were transferred. As part of the Secure Rights system of anti-fraud protection, we may also contact you directly to verify that you have submitted the information received through our website. Secure Rights may contact you, either by phone or e-mail, to confirm that your information has not been submitted to our Web site fraudulently or in error.

Secure Rights may release account and any other personal information when we believe release is appropriate to respond to a subpoena or otherwise comply with the law or protect the rights, property, or safety of Secure Rights or others. This includes exchanging information with other companies and organisations for the prevention or detection of fraud or crime.

4. How Our Privacy Policy is Monitored. Protecting your privacy and monitoring the integrity of the Secure Rights network against identity theft, fraud, spam and other illegal or nuisance activities are key objectives of Secure Rights. To this end we have designed several means of tracking your information once submitted and helping to ensure that it remains secure.

Secure Rights employs industry standard security measures to ensure the security of all personal data you submit directly to us. Any data that is stored on Secure Rights servers is treated as proprietary and confidential and is not available to the public. Secure Rights routinely evaluates its data security practices to identify security threats or opportunities for improvement. However, no transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Secure Rights to intercept or access transmissions or private communications unlawfully. While we strive to protect your personally identifiable information, Secure Rights cannot ensure or warrant the security of any information that you transmit to us.

In addition to our technical security measures, we (or an agent acting on our behalf) may attempt to contact you directly to confirm that you are the person whose contact information was submitted and that you are actually interested in seeking information on the financial products and services identified in your enquiry. By submitting your contact information to the Secure Rights website, you are authorising us to contact you, at our discretion, for this purpose. Before your information is submitted to our online marketplace and matched with a vendor, you may receive an e-mail or telephone call from a member of Secure Rights' staff (or our agent) to confirm your identity and interest in such a solicitation. If we discover that your information has been submitted to us fraudulently or in error, we will not forward your information to any third party and will retain your confidential information for identification purposes to prevent further abuse of your privacy. We will also take all enforcement action that we feel may be appropriate.

In addition, if you become aware, either from our contact with a Secure Rights staff member or otherwise, that your personal information has been submitted to Secure Rights or by a business affiliated with the Secure Rights network without your authorisation, you may complete and submit a complaint form at which we will use to investigate and resolve your complaint. By completing and submitting the Secure Rights fraud complaint form, you are authorising Secure Rights to contact you further as needed for any additional information to investigate and resolve your complaint.

5. Changes to This Policy; Additional Information. If you have questions or concerns regarding this Privacy Policy, you should first contact Secure Rights by going to the "Contact Us" page at Secure Rights may find it necessary or be legally obligated to update this Privacy Policy from time to time. When we do, we will post those changes on this page and update the effective date so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. Any changes will become effective upon posting, unless otherwise stated.

This Privacy Policy describes the standards to which Secure Rights adheres in handling information about consumers and their requests for information on loans and other financial products. However, Secure Rights is not responsible for the privacy policies and practices of the product and service providers who participate in its online marketplace and may contact you with their offerings once you submit your information. We also have no direct control over the practices and privacy policies of the businesses, such as the one from whose website you transferred to this site, who participate in the Secure Rights network. Although we monitor our network for fraud and other illegal activity and we encourage the businesses who participate in our marketplace and display the Secure Rights logo to adhere to our same standards of information privacy, we cannot control their operations or policies. If you have submitted your information to Secure Rights through one of these businesses or are contacted by them subsequently, we encourage you review their privacy policies and to contact them directly for more information.

6. How to Contact Us. For more information or if you have questions or concerns regarding the Secure Rights Privacy Policy, please complete the form on the "Contact Us" page at You can also send correspondence to the following address: Privacy, Secure, 643 Watford Way, Apex Corner, Mill Hill, London, NW7 3JR.

Updated November 1, 2005.